Our Vision, Mission, and Values

Customer service is not a
department, it

Our Vision

Berry Material Handling will continuously be recognized as a trusted all-in-one partner for our customers’ material handling needs.

This will be supported by two fundamental principles that provide the foundation for all our activities: organizational excellence and core values.

We will always strive to embody a service mindset and provide outstanding experiences to our customers.

Our employees are what gives us our competitive advantage so we will foster a culture that attracts and retains the best so we can deliver the best.

We will strive to conduct ourselves in the day-to-day activities of the company in a manner that will be pleasing to the Berry family, not only financially, but morally as well. Our desire is to operate our business today and always with integrity, stewardship and commitment to quality.

OUR MISSION

To deliver top quality material handling equipment and products, exceptional full-service support and unmatched value across every industry and community we serve.

Our Values

PEOPLE FIRST
Recognize employees as people first and prioritize the employee experience and well-being. Value a healthy work-life balance and take care of our employees so they can take care of their families. People over profits.

RESPECT
Treat everyone with dignity and value their contributions. We are a better company when each of us feels included and valued.

INTEGRITY
Do what’s right, even when nobody is looking. Uphold honesty, transparency and ethical practices, not just through words, but actions. Prioritize doing the right thing over personal gain.

TEAMWORK & COLLABORATION
Work cohesively together as partners to reach the best outcomes for our customers. We join together to get the job done and we win and lose as a team.

QUALITY
Deliver exceptional products, services and experiences to our customers. We have a service mindset and prioritize customers’ needs and strive for their complete satisfaction.

ACCOUNTABILITY
Embrace an ownership mentality and take responsibility for actions and outcomes. We are all empowered to make decisions that will lead to positive outcomes.

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